[TechDays 2008] - SNCF and their online services
I decided to take the TGV train from Mulhouse to Paris to attend the Tech Days 2008.
I made my reservation online using SNCF web site, reservation went well and I got per snail mail my way to Paris tickets. Today I wanted to print the way back, that’s a special offer in which you have to print your own tickets, now the problems started!
First of all my name is Kempé and it seems that they forgot to handle name with accent, such a mistake for a french business web site, I can’t believe that! So my name from one page to the other was exchanged from Kempé to “KempÃ©”. Then, for sure, the system couldn’t find my file. Replacing to the correct name made it and I saw my reservation and could click on print. Good. NO!!! The next page was:
The server encountered an unexpected condition which prevented it from fulfilling the request.
So I still have no ticket, that I paid for, to get back home :-(
Update: I finally got my back ticket! I lost 1H30 to get both tickets, next time I will think again about online reservation!