Yesterday I bought a new Western Digital external hard drive of 1TB for 109CHF, incredible how cheap it is now.

Then I configured my Windows 7 backup to use this new hard drive, very easy and the backup in less than 2 minutes.

At the end the backup failed because of drive having errors, then after a Error-checking everything was fine.

So I restarted the backup and got again an error:

Backup encountered a problem while backing up file C:\Users\Mcx1-xx-PC\Contacts. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing up file C:\Users\Mcx1-xx-PC\Searches. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing up file C:\Users\Mcx2-xx-PC\Contacts. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing up file C:\Users\Mcx2-xx-PC\Searches. Error:(The system cannot find the file specified. (0x80070002))

Searching on the Internet I found a forum post with the following solution:

This is a known issue with Media center users. For such users, Windows does not create “Contacts” and “Searches” directories which Windows backup expect to be present. As a workaround, please do the following:

  1. Launch Change backup settings.
  2. Choose the same backup target and proceed to next page.
  3. Select “Let me choose”.
  4. Expand the user Mcx1-NEO node in the treeview. Expand “Additional locations”.
  5. Exclude the Contacts and Searches directories for the user.
  6. Proceed with configuration and save settings.

![4071003833_d19380d9ab_o[1]](http://weblogs.asp.net/blogs/lkempe/4071003833_d19380d9ab_o1_0EDC1E31.png)

Restarted backup and now it works!